Responsibilities:
- Analyze, document, and communicate requirements and work with technical leads to develop an appropriate solution. Create clear and concise functional requirements documentation.
- Map complex processes including control points, key data and reporting elements, process training documentation and system interfaces.
- Participate in technical reviews to ensure project goal(s) are maintained throughout the project.
- Create, maintain and execute required test case scenarios and use cases to verify requirements.
- Develop, maintain, and generate reports for projects, process support, application support, internal training, project expenses, and department initiatives.
- Develop project presentations for status reporting, negotiations, and decision making appropriate for a range of audiences.
- Train user groups. Develop training materials, quick guides, and project presentations in support of projects and department initiatives.
Qualifications:
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Bachelor’s Degree in Computer Science or related field
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PMP or similar
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5 years’ experience supporting IT Security tools and applications
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Project Management expertise
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Process documentation, flow charting and re-engineering expertise
- MS Project and Project Server
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Working knowledge of MS SharePoint is a plus
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One of the following certifications is a plus: SSCP, CISM, CISA, CISSP
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Ability to document and design processes and work flows
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Strong verbal and written communication skills
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Ability to communicate effectively to all levels in the organization and adapt information delivery based on audience
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Ability to communicate information security concepts across a broad range of technical and non-technical staff
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Ability to multitask and work under tight deadlines
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Ability to raise awareness and issues to executive leadership, engage leaders and stakeholders in understanding their roles in delivering enterprise Change, Configuration and Release Management process
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Good relationship and stakeholder management skills
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Self motivated and ability to work within stringent time frames