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Continuous improvement of all IT processes, with special focus on Project Management, Program Management, Resource Management and Portfolio Management
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Defining and implementing the overall IT process framework, integration of related processes and its implementation
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Improving the overall IT Governance and implementing it across the organization
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Building and implementation of an Agile based SDLC
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Supports Head of PMO and IT Governance for organizational change management initiatives
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Work closely with business leadership and subject matter experts to design future state processes
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Utilize various process improvement methodologies to define practices and process changes that are aligned with business objectives
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Lead problem solving sessions and surface opportunities and solutions to improve processes and create efficiencies
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Build and enhance the capability of others through role modeling, training and coaching on new and improved processes
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Support coordination of all audit related activities to ensure regulatory compliance and ensure mitigation is done for any audit findings
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Ensure that the processes are updated on a regular basis and introduce best practices from industry in a timely and effective manner
Qualifications:
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Minimum 5 years of experience in implementing process improvement in financial services sector
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Experience with implementation of a PPM process is desired
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Experience with Microsoft Project is required; experience with Microsoft Project Server is a plus
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Knowledge of experience using Enterprise PPM tools is required
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Knowledge and experience with usage of industry standard models like CMMI/ITIL/Six Sigma/COBIT is required
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PMI Certification preferred
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Experience and knowledge of Agile methodologies is desired
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Working knowledge of end-to-end IT processes is a must
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Bachelor’s degree in Finance, Mathematics, Computer Science or Management Information Systems preferred
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Excellent verbal, written, and interpersonal communication skills
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Abililty to represent complex processes in a simple manner that is “easily consumable”
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Demonstrated ability to write and communicate requirements to business and technology partners
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Self-starter
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Ability to influence people outside the immediate span of control
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A genuine team player and believer in collaboration
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Computer skills: MS Office, MS Visio, and MS Project
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Ability to work with various levels of business users, other IT staff and the vendor as needed